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Si vous rencontrez un incident, mais n’avez pas encore été au garage nous vous invitons à prendre RDV dans notre réseau (liste des garages disponible ici). Votre réclamation sera ainsi remontée rapidement par le garage au constructeur, à l’issue du diagnostic qui est indispensable au traitement de votre demande (la documentation de ce formulaire n’est donc pas adaptée à votre cas).

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Les données collectées sont traitées par Renault SAS et les membres de son réseau agréés (ensemble désignés « Renault »), en tant que responsables conjoints de traitement, pour répondre à votre demande et vous communiquer des offres et actualités.

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Vous disposez du droit de vous inscrire gratuitement sur la liste d’opposition Bloctel afin de ne pas faire l’objet de sollicitations commerciales par téléphone.
Pour en savoir plus, vous pouvez consulter notre politique de protection des données personnelles.

Vos possibilités de recours après une réclamation auprès du constructeur :
Lorsque toutes les voies de recours internes sont épuisées, les litiges irrésolus peuvent être portés devant le Médiateur des constructeurs automobiles www.mediationcmfm.fr.

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Retrouvez ci-dessous les étiquettes des pneus compatibles avec votre configuration.

Chaque étiquette est accompagnée d’un QR-code que vous pouvez scanner avec l'appareil photo de votre smartphone. Vous aurez ainsi la possibilité d'accéder à la Fiche Produit détaillée du pneu correspondant, directement sur le site de l'Union Européenne.

En raison des spécificités de la production de véhicules, plusieurs étiquettes peuvent être affichées.
Contactez votre concessionnaire ou rendez-vous sur notre site internet pour plus d'informations sur les nouvelles réglementations européennes.

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